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Customer Service

How Can I Contact iHeartDogs Customer Service?

We sincerely value your business and want to make sure you and your pup are happy. You can reach out to us in a variety of ways!

  • Live Chat: Talk to a customer service agent live with any product questions, concerns or order questions. If we aren’t online at the time you are, leave us a message through the Live Chat feature and we will get back to you via email pronto! See the Support button at the bottom right of this page.
  • Email: Send us a message to orders@iheartdogs.com  – your message is very important to us and we will research your question and get back to you with an answer as quickly as pawsible!
  • Message us on Facebook: Send us a quick message on Facebook and we will get back to you with an answer as fast as we can!

I have a question and just need a quick answer!

Check out our library of FAQs. We have a lot of answers to our most asked questions. 🙂
Don’t see your question? Try the search function and it will refer you to answers.

For shipping costs as well as delivery methods and estimates, see Shipping Info.

Woof! (Thank You!)

 

 

Need Something Else?

Advertising inquiries: Please fill out this form

Product or services you think we should carry in our store? Fill out our submission form here: New Product Submission Form

Interested in our Wholesale Program? Fill out our wholesale request form.

Want to send us pictures or videos of your dog? Woof@iHeartDogs.com

 

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